PRODUCT
Are Cozifa products durable?
Our products have the lowest carbon emissions in kitchenware. The products are carefully packaged and transported in meticulously designed boxes made from rigid cardboard and straw fiber. All our packaging is biodegradable and plastic-free
Why does Cozifa use American black walnut wood?
Walnut wood has relatively high hardness, making it sturdy and resistant to wear and impact during cutting board use
Is it typical for my board to display knife marks?
Knife marks serve as a positive indicator, suggesting that your cutting board is softer than your knife’s blade. It’s common for people to prioritize countertop or table protection when selecting a cutting board, often overlooking knife care. Wood cutting boards are unique in their ability to safeguard both your knives and your food preparation surface.
Although all wood cutting boards will naturally display marks over time, applying food-grade mineral oil every three weeks helps to integrate them into the board’s natural grain and color
Will my board look identical to your photos?
Each piece possesses a unique appearance due to the distinctive wood grain characteristics, making every board one of a kind
Is it possible to request custom designs and dimensions?
You can contact us to request custom sizes.
How does edge grain differ from end grain?
Edge grain boards are crafted by cutting the wood with the grain’s edge, aligning wood fibers horizontally. You can find this construction in our Bradbury, Highland, Laurel, Motley, and Winsome boards. It’s the most common method for making wood cutting boards and is renowned for its durability, resistance to stains, and its ability to resist unwanted moisture more effectively than end grain boards.
End grain boards are crafted by cutting the wood along the grain’s end, exposing the wood fibers and displaying the intricate character of the wood rings and grain details. You’ll find this type of cut in our Alfred and Artisan boards. Although these boards are more intricate and expensive to produce, they are known for being gentle on your knives. Each knife cut passes between the wood fibers rather than slicing through them. These fibers then close back up after the knife is removed, helping to maintain your knife’s edge sharpness for a longer duration
PURCHASE
What is the shipping fee?
All orders to the continental United States qualify for free shipping. You will be provided with the option to pay for alternative express shipping services during the checkout process if you require expedited delivery.
Exactly when will I receive my order?
If you choose our Free Shipping option, your order will take approximately 3 to 7 business days to arrive. This is an estimated arrival date and is carrier-dependent. You will be provided with the option to select alternative express shipping services during the checkout process if you need expedited delivery.
Where does Cozifa ship to?
We ship worldwide. When using our checkout page, you will be provided with a number of delivery options.
What is covered by the warranty for my product?
We stand behind all our products with our 1 Year Guarantee. You have the option of a replacement or a full refund, based on your choice. Returns made easy. Just reach out to us at contact@cozifa.com
What distinguishes buying here from purchasing on Amazon?
Thank you for inquiring! Your support for our small business goes a long way when you purchase directly from our website compared to Amazon, as Amazon takes a significant share of the revenue.
Currently, we are using two shipping methods to get the products to you: one from our external warehouse, and the other from Amazon order processing centers to deliver some of our products (hence your product may be delivered in an Amazon box). However, please be aware that your purchase transaction and support will be directly channeled to us!
CARE
Can I put my board in the dishwasher?
Please hand wash only! Wood products should never be placed in the dishwasher, as it can damage the board, causing cracks and warping
Can I place hot pots and pans on my board?
Our boards are not designed to hold hot pots and pans and should not be used for this purpose. The concentrated heat from pots, pans, burners, etc., can leave scorch marks on your board and permanent scars. We recommend using a trivet instead!
Can I cut/place raw meat on this board?
Yes, it’s specifically made for that purpose. Over time, you may notice some scratches on the board, which is perfectly fine and actually helps keep your knife sharp. That’s why many chefs prefer using wood cutting boards. Walnut wood has natural preservative properties that help kill bacteria. Occasionally, you can clean the board with vinegar, but avoid using vegetable oil as it can add a bit of acidity to the board. Whenever you have time, you can lightly sand and apply beeswax to keep the board looking like new for many years!
Is your board pre-finished?
Yes, all our boards come pre-finished, so you won’t need to oil them right away. Simply give them a light soap wash before using. However, for extra care, you can apply the first coat of oil within a week of receiving the board. Remember, all wood boards should be oiled regularly as part of the maintenance process.
Why do I need to oil my board?
Regular oiling is crucial for the health and longevity of the board. It prevents unwanted moisture where bacteria can thrive and protects your board from drying out and potentially cracking